VOLYACOMICS@GMAIL.COM

Support us during war:
https://www.patreon.com/TheWillProduction

TERMS OF PAYMENT AND DELIVERY

SELF-PICKUP

- You can receive an order made on the website https://thewill.com.ua/ directly in the store, which is located at the address: Kyiv, ave. Tychyny, 3, "Top Comics" store.

- You can also pre-order the product in the online store https://thewill.com.ua/ and pick it up from the store at a convenient time for you.

- More details about the location of the store and contacts

 

Pavla Tychyna Avenue, 3, Kyiv, 02000
(near the Paton Bridge and SilverBreeze shopping center)

POSTAL DELIVERY

We send orders to the Nova Poshta branch of the postal service.

- Delivery is carried out throughout Ukraine, excluding the occupied territories;

- The cost of delivery depends on Nova Poshta tariffs and the weight/volume of the parcel;

- The cost of delivery is paid by the buyer at the post office upon receipt of the order;

- The delivery term depends on the terms and delivery terms of Nova Poshta.

 

PAYMENT IN STORE

- If you chose "Pick-up" as the delivery method, then upon receiving the order, you can pay in cash immediately in the store;

- Our store is equipped with a bank terminal and you can pay using a VISA/MasterCard bank card or Google Pay / Apple Pay.

 

PAYMENT ONLINE

You can pay for the order immediately on the website using:

a VISA or MasterCard payment card from any bank;

payment service Privat24;

For this, we use the LiqPay payment system, which was developed by PrivatBank and accepts any payment card in the world.

WARRANTIES

We guarantee the quality of the product, its high-quality packaging and timely delivery. In the event that a defect, shortage or non-conformity of the ordered product is detected, we replace it at our own expense.

The goods that were purchased in our store and do not belong to the list of good quality goods that are not subject to exchange (return) if they do not satisfy consumers for any reason, according to Resolution of the Cabinet of Ministers of Ukraine N 172 of March 19, 1994,can be returned within 14 calendar days, observing its original condition, according to the provisions of the "Law of Ukraine on the Protection of Consumer Rights". To do this, you need to write to us at the address (volyacomics@gmail.com), specifying the order number and the name of the product. The cost of delivery in this case is not subject to compensation.

 

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